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Lines & Calls

A Leader In Superior Telecommunications Services

THE ROOT TO HAPPINESS IS EFFECTIVE COMMUNICATIONS

Like traditional suppliers, we offer a full range of business phone line services including 1471, call waiting, and ring back. Your existing lines, your telephone, broadband, and fax lines are integrated into the Happy Telecom network without any disruption to you or your lines and most importantly the day-to-day running of your business. The benefits of choosing Happy Telecom to provide your Line Rentals are:

  • Discounted rates to save you money on your monthly bills
  • Upgrade and installation of existing and additional lines
  • Multiple products, one bill that’s easy and simple to understand each month
  • Customer services 365 days a year

1. Call Protection Against Fraud (find out more)

Our Call Reporting service helps minimalise the risk of fraud by monitoring call activity on the lines you place with us. If we suspect fraudulent activity, we immediately place an outbound call bar, support you by securing systems, assist with how to report cases to the police.

2. Calls

Reduce overheads with Call Routing. Group your existing business lines into a business telephone system. Creates significant savings. Transferred from your existing BT lines, calls are routed to the Happy Telecom network from the local exchange, usually via a process called Carrier Pre Selection (CPS). No site visitor or engineer appointment is necessary. Re-routing is done remotely. The benefits of Call Routing include:

  • Lower call costs
  • Simple transfer, without disruption to existing service
  • Available at all locations including home-workers
  • Enhanced web and PDF billing
  • Single invoices for multiple sites

3. Landline Features

We offer a complete range of select services for and on your landlines.

4. 1471

A business phone service that identifies the last caller on your business phone line.

5. Outgoing Call Barring

A business phone service that can bar certain telephone numbers from being called.

6. Call Waiting

A business phone service that notifies you of incoming calls whilst you’re on the line.

7. Call Minder

A business phone service for telephones without an answerphone facility.

8. Ring Back

A business phone service with a dedicated ringtone for an engaged line that becomes available.

9. Choose to Refuse

A business phone service that assists you with stopping malicious, nuisance calls.

10. Call Diversion

A business phone service that diverts calls to another number when your line is busy.

11. SIP

Looking for more information about how modern telecoms works? One important concept to understand is SIP Trunking. The traditional Public Switched Telephone Network (PSTN) – with its copper network and ISDN lines – is soon switching to be entirely based online. Understanding VoIP technology, and particularly how SIP Trunking can facilitate the switch from ISDN, will be key to many IT owners.

12. Inbound & Virtual Numbers

An inbound/virtual number referred to as a local or geographical number, is an inbound number with a local call prefix (such as 020 for London) that can be called at a local or national rate. Create a presence in any UK town or city by choosing a variety of “local” Virtual Numbers starting 01 or 02. Setting the right impression for your business is something you should always consider, so deciding on the right type of phone number for your business should rank high on your priority list. Happy Telecom offers a wide range of UK geographic and non-geographic business phone numbers, please give a call on 0800 285 1533 for further information.

13. Call Diversion

Your mobile phone is now an essential business tool, so why not have all your business calls and information available on this one device? Your mobile should not be a stand-alone device with a separate number and no access to your business information and the features of your office phone system. Why not talk to Happy Telecom about how we can truly integrate your communications devices and improve the efficiency of your organisation? The modern smartphone is such an integral part of business life that choosing the right network and tariff has to be an informed decision, so why not let Happy Telecom help you to understand the options and make the right choice. The mobile networks are adept at creating arrays of complicated tariffs. Contract terms and notice periods can be confusing if you are managing a large estate, so why not let Happy Telecom look after your mobile requirements on one bill and make sure that you combine the best deal for your business with the best advice about issues such as data usage, out of bundle charges and international roaming.

CONTACT HAPPY TELECOM TODAY